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12 Things You Should Ask Before Hiring Anything For Your Wedding

From impressive floral arbours and hanging installations to table décor and ambience lighting, the magic is always in the details. You can easily personalise your wedding with props and decorations available for hire at Moments Made Easy. But make sure to double-check everything whether you book with us or anyone else, before you make financial commitments.

Here are the key questions to ask before you hire wedding props.

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Love Swing available for Hire at Moments Made Easy
  1. How long before the wedding you should book?

Typically, couples start choosing props and decorations 12-18 months before the wedding, right after they have booked their venue. This is the perfect time for an initial consultation, but you don’t have to make any financial commitments straight away. If your date falls outside the peak season, you’ll need less notice to reserve items for hire. It is always better to visit your wedding hire specialist, view the pieces and secure the ones you love in person. We can arrange a viewing day for you up to one year ahead and offer guidance & styling services to help you plan the perfect celebration. And while the social distancing measures are in place, we can host Zoom or Skype meetings with you.

2. Can You Incorporate Your own Designs or Wedding Theme?

We can help you dream up a wedding design that will wow your guests. Knowing that every couple is unique, we work very closely with our clients from the first consultation to the wedding day. You can be involved as much as you want. If you have a clear idea of what your event should look like, we’ll do our best to turn it into a reality. And if you are not sure which style to opt for, we’ll help you figure it out. Don’t be surprised if we ask you questions such as how you met, what was your favourite date night, what are your hobbies or current home décor… We want to make the wedding theme personal and as much as possible!

3. What Should You Bring to the Initial Meeting?

Your initial meeting is crucial. We usually advise couples to bring along their wedding stationery samples, images of stylings they love, colour schemes and anything else they think resonates with the design they have in mind. Do you have a favourite wedding blog, an inspiration board on Pinterest or a bunch of gorgeous images you saved on Instagram? Have you already picked a wedding gown and decided on a dress code for your event? We want to know all of this! And we also want to familiarise with your wedding venue, read the Terms & Conditions and get a sense of what we can and can’t do if it’s a wedding venue we haven’t worked at. Some Queensland wedding veunes have certain restrictions regarding lighting, fixings and in regards to set-up / delivery accessw.

4. I found a look I love on Pinterest – Can You Recreate It?

We are all using Pinterest to find wedding inspiration! There are so many gorgeous images of dreamy styles including opulent ceremony arbours, decadent table settings and breathtaking photo backdrops. But remember that some of these jaw-dropping designs were set solely for a photoshoot and are incredibly difficult to recreate. If you have a photo you love, we will happily embrace the challenge and do our best to create something similar for you, if it is practical and fits the given time frame and budget.

5. Can You Source Specific Items for Us?

We have an extensive selection of wedding props and decorations. We can source some unique items for you or redirect you to some amazing local suppliers who might have everything you need. Do you need to buy some styling items that are disposable or reusable after your wedding? We are shopping for our clients and can source things like candles, tea lights, drapes, table runners, wishing wells, guest books, your chosen articifical flowers and folliage etc.

6. What are the Most Important Questions to Ask Your Hire Company?

Before you book your items, you need to ask a few very important questions related to the company’s Terms & Conditions. Most of them have them listed on their website, so go through them and mark the crucial info. You should find out what is the hire period and check if there are any additional fees for extra hire days. Then you need to ask them if they offer set-up and set-down service or they can just deliver and pick up the items. Finally, find out if you can amend your order and do some last-minute changes. Since many brides and grooms we have worked with wanted to alter their booking, we allow this option up to two weeks before we send the final invoice.

7. How Long for do You Normally Loan out to Hire Props for?

If you are hosting a Saturday wedding, you usually get items delivered on a Friday, and they get picked up on a Sunday or Monday. We normally hire props and decorations from Friday to Monday. If you want, you can also pick them up a little earlier if that helps you avoid last-minute frenzy.

8. How can You Incorporate Props and Decorations if You are on a Tight Budget?

There are plenty of ways to personalise your wedding with cool items if you are on a limited budget. Firstly, hiring is much cheaper than buying or DIY’ing, and you are not left with items you can’t reuse or sell afterwards. The best strategy is to choose a few effective props rather than a bunch of pieces that will fill up space. Think about ways to make an impact with fewer pieces. Ask yourself what stands out in photos and invest in these eye-catching elements such as your wedding ceremony arbour, main table centrepiece, impressive dessert buffets or grand floral backdrops.

9. Are There Rules on Delivery and Collection?

Delivery, collection and set-up are usually charged separately. Ask your event hire company if they have some conditions regarding these services. Is there a minimum spend? Which locations are covered? We offer delivery, set-up and collection across Sunshine Coast, Gold Coast and Brisbane. The minimum spend depends on your location. We are striving to offer maximum flexibility regarding delivery to suit your needs and comply with the rules set out by your venue.

10. What to Do if Some Items Get Damaged or Broken?

Damages occasionally happen at weddings. But don’t be put off from hiring beautiful things because accidents are pretty rare. Typically, we get all the items in excellent condition. But when we do spot a breakage, we contact couples and ask them to re-pay within 14 days. You can find all the replacement prices in your invoice.

11. Have You Introduced any Special Measures Due to COVID-19?

Health and safety of our clients have always been our priority. After COVID-19 outbreak, we are even more careful when it comes to the cleanliness of our items. We practice a two-step sanitising process. Firstly, we remove all the dirt and pollutants from the item, and then we meticulously disinfect all the surfaces. We are using new, fresh gloves for each phase, and we are carefully packaging and storing our props and decorations, keeping them germ-free. ⁠

12. What Is Your Cancellation Policy?

Ask your event hire company about their cancellation policy. Many couples had to cancel or postpone their celebrations this year due to COVID-19, and nobody knows when the bans will be lifted. Our critical advice is to be patient and flexible. We will do everything we can on our part to make sure your event ends up being just the way you’ve imagined it. Even if you have to change the date, we will do our best to adjust to your needs.